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Experience Luxury. Experience Elegance. Experience Dermestetics.
Dermestetics is more than just a destination; it’s an experience. Our relaxing, elegant environment is your one-stop luxury destination for medical spa, aesthetics, dermatology, laser clinic, wellness center, skin care and more.
Please carefully read our policies before scheduling an appointment.
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Reservation Policies
Booking
A credit card is required to book and hold your appointment.
Preparation
We are proud to call ourselves a one-stop-shop for all beauty and wellness needs. Some services require proper pre-care and preparation in order to ensure optimal treatment and results. If you are ever unsure of how to prepare for a service, please give us a call. Our team is happy to assist!
Example; For laser hair removal appointments, clients must shave the area(s) completely in advance. In the event that our Laser Technicians should need to shave the treatment area, an additional fee of $50 will apply.
Arrival
Please arrive with enough time to find parking, check in, and complete applicable forms. Plan for early arrival; we stress the importance of punctuality, and late arrival could cut into your service time.
Tardiness
We reserve the right to cancel/reschedule your appointment if late arrival creates a disruption to other clients’ scheduled appointments.
Cancellations & Reschedules
We understand extraordinary circumstances can happen. With respect to our service providers’ limited availability and high demand, we require a 48-hour notice if you must cancel and/or reschedule your appointment.
Kindly understand that our availability is limited and dropped appointments can cause a loss of funds to our service providers. Additionally, late notice of cancelation does not always allow enough time to fill lost slots, creating a disruption to our schedule and unfairness to clients requesting those dates/times. Our policies are enforced and upheld fairly to all clients, with respect to our business and all professional staff under our care at this time.
Fees
No fees will apply for appointments cancelled or rescheduled with a 48-hour notice or more.
A fee of $50 will be charged for the second reschedule of an appointment. If an appointment is Canceled after numerous Reschedules, regardless of the amount of notice given, a fee of 100% of the service total will be collected.
Appointments canceled with less than 48 hours notice, same day, or “No Call/No Shows” are subject to a cancellation fee of 100% of the service(s) booked. If your appointment service is part of a package, that session is subject to be checked out.